Distribution

Day 21 No verifiable member of the Knit Magazine (soon to be Yarnwise Magazine) Lace Club has received the last shipment of yarn.

DISTRIBUTION
There have always been many distribution problems with this company’s magazines – copies being lost by Royal Mail, TNT not delivering on time, printers who were supposed to be sending out the copies. It would appear that many avenues have been used but issues are invariably late or don’t arrive at all. There are recurring problems also downloading the digital copies.

APRIL/MAY 2012: Subscribers to Knit Magazine and Inside Crochet are waiting for their overdue copies. The following email has been received from ACM by some subscribers:

“In order to smooth the subscription process, we have outsourced our subscription management service, and starting from this month, your magazines will be posted out direct from Unique Magazines in Newcastle.
You’ll find their contact details on the subs pages of this issue and they will be your first port of call with any queries.”

Because of the large number of enquiries that Unique Magazines has been receiving from ACM subscribers, a representative of the company joined Ravelry on 1st May 2012 and posted the following:

“Good aftenoon my name is john Porrett from Unique magazines, i thought it was best to clarify the sitution with regards to Unique magazines and the management of All Craft media subscriptions.
Unfortunately Unique magazines were unable to agree terms on the management of All craft media publications, in the interim period the publisher has printed contact details within the magazines that Unique magazines are the new contacts for All craft media subscriptions.
We have agreed with All craft media that any contact made with my company would be redirected back to All craft media to be dealt with.
I can confirm that Unqiue magazines have not taken receipt of any magazines to dispatch as the agreement was never finalised.
if i can be of further help please do not hesitate to contact myself by email john.porrett@uniquemagazines.co.uk my team will continue to take calls and pass the contact details to customers for contacting All craft media - basically the contact details that can be found in previous copy of the relevant magazines.”